How to raise a finance case with OneAdvanced
How can I raise a ticket with OneAdvanced's finance team?
For all billing and invoicing queries, finance cases must be raised via the OneAdvanced Customer Support Portal.
- From the Customer Support Portal homepage, click the Request something button
- Select Billing and Payments, and choose the relevant option such as Invoice Query or Renewal Query from the options available:
- From this page you can submit a request and this will be assigned to the relevant team at OneAdvanced.
