How to raise a finance case with OneAdvanced
Raise a case with the Finance Team via the Service Centre.
Updated
by Rachel Kinkead
For all billing and invoicing queries, finance cases must be raised via the OneAdvanced Customer Support Portal.
- From the Customer Support Portal homepage, click the Request something button
- Select Billing and Payments, and choose the relevant option such as Invoice Query or Renewal Query from the options available:
- From this page you can submit a request and this will be assigned to the relevant team at OneAdvanced.
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How to raise a Support case
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