General
How to Contact Support
Multi Factor Authentication - A Guide for Users
Support is Evolving
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Information on the Resources Library & folder permissions.
Help with the Customer Portal
How to access the OneAdvanced Customer Support Portal
How to raise a Support case
How to raise a finance case with OneAdvanced
Admins: How to find your organisation's Registration Code
Admins: How to approve a new User on the Customer Support Portal
Admins: how to assign the 'Contract Manager' role on the Customer Support Portal
Admins: How to grant Admin permissions to a User on the Customer Support Portal
Admins: How to remove a User from the Customer Support Portal
Help Videos
System Administrators
User Management Guide for Administrators
User Management for Organisations using SSO
Multi-Factor Authentication - a guide for Administrators
User Roles explained
Meetings
Document Progress
A Quick Guide for Meeting Organisers
Creating and managing votes
eSignature Guide
Approvals & Resolutions
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Agenda Permissions
A Summary for Meeting Attendees
Risks
Release Notes
Releases - 3rd July to 5th August 2024
Release Notes 23rd June 2024
Release - 17th June 2024
Release - 31st May 2024 - Re-Brand / Input Fields
Release - 21st May 2024
Release - 3rd May 2024
Release - 25th April 2024
Release - 5th April 2024
Release - 22nd March 2024
Release - 15th March 2024
Release - 23 February 2024
Release - 20th August 2024
- All categories
- Release Notes
- Release - 20th August 2024
Release - 20th August 2024
Updated
by Rachel Kinkead
Impacted Area | Description |
Voting | Voting has been updated to allow additional vote editors to be added when creating or editing the vote. This means, should the vote creator be unavailable, the vote editors can manage important tasks like including additional participants or locking the vote to capture the responses. ![]() |
Product Bug Fixes | Various fixes to resolve internal & external system defects. |
Security Patches | Various patches to keep our product security up to date. |